Join the Family!
Here at Chocolate Bayou Credit Union, we are dedicated to helping our members with their financial needs. To us, you are not a number, you are family.
Member Care Specialist (Contact Center), Full-time – Alvin office
Chocolate Bayou is seeking a full-time Member Care Specialist (Contact/Call Center) at our Alvin office. This position requires excellent member service with the ability to prioritize and focus on a number of items at any given time, in a fast-paced environment. Patience and comfort on the phone are necessary. If this sounds like the right position for you, apply today!
Responsibilities include:
- Providing excellent member service that is accurate, courteous, friendly, and professional, by phone
- Performing routine member transactions, including but not limited to transfers, loan payments, and general account inquiries
- Referring credit union products and services
Requirements:
- High School Diploma or GED
- Up to 6 months of similar/related experience
- Excellent interpersonal skills
- Sharp attention to detail
- Ability to use 10-key calculator and computer system
*Ability to speak Spanish fluently is preferred, but not required
