• Your Checking account will no longer be charged a monthly service fee!
  • The Audio Annie (phone banking) number is now 1-833-990-0410. Listen carefully, as the menu options have changed. Your new PIN will be the last four digits of the primary account holder’s social security number. You will be prompted to change the PIN on your first login.
  • e-Statements is now e-Documents. This will now include account notices and tax forms (starting for the 2026 tax year). The menu option has moved to the right menu bar. Your February statement will be mailed to you, and you will begin seeing your statements online when the March statement is available. The statements will be new and improved!
  • Your account suffix numbers have been updated, but your direct deposit/ACH and checks account number will not change.

View the FAQs

Why is Chocolate Bayou Credit Union getting a new core computer system?

Several factors went into the decision to replace our existing core computer system.  Our vendor partner is not changing but they offer several systems and the one we are currently using has approximately 30 clients while the new system has 600 + clients.  This means the new system is more modern and will have significantly more research and development dollars available for future enhancements.  In addition, the new system is offered as software as a service (SaaS), allowing servers to be located outside of our immediate service area.  Given our proximity to the coast and likelihood of natural disasters we believe this move aids our recovery should a catastrophic event occur.

After the core conversion is complete, we will spend the rest of 2026 implementing some of the other services we contracted to offer such as online account opening, a more robust offering within mobile banking to control your debit/credit cards, e-Notices, and tap & go contactless payment for credit cards to name a few.

In addition, starting with the March end-of-month processing, if you have a checking account, we will no longer assess a $5 monthly service charge for the checking account.  This will save you $60 per year and put $350 thousand back into the pockets of our members annually.

 

 

 

Chocolate Bayou Credit Union is for anyone who lives, works, or worships in Brazoria County. Your deposits are federally insured to at least $250,000 and backed by the full faith and credit of the National Credit Union Administration, a U.S. Government agency.