Thursday, February 26 – Monday, March 2
Beginning on the afternoon of Thursday, February 26, 2026, Chocolate Bayou Credit Union will begin upgrading to a completely new core computer system. The following FAQs are to help guide all our Credit Union members through the conversion process and to explain in detail how members will be impacted by the conversion. The core conversion will be completed on Monday, March 2, 2026.
Why is Chocolate Bayou Credit Union getting a new core computer system?
Several factors went into the decision to replace our existing core computer system. Our vendor partner is not changing but they offer several systems and the one we are currently using has approximately 30 clients while the new system has 600 + clients. This means the new system is more modern and will have significantly more research and development dollars available for future enhancements. In addition, the new system is offered as software as a service (SaaS), allowing servers to be located outside of our immediate service area. Given our proximity to the coast and likelihood of natural disasters we believe this move aids our recovery should a catastrophic event occur.
After the core conversion is complete, we will spend the rest of 2026 implementing some of the other services we contracted to offer such as online account opening, a more robust offering within mobile banking to control your debit/credit cards, e-Notices, and tap & go contactless payment for credit cards to name a few.
In addition, starting with the March end-of-month processing, if you have a checking account, we will no longer assess a $5 monthly service charge for the checking account. This will save you $60 per year and put $350 thousand back into the pockets of our members annually.
